Inquiries

Contact Us

Contact ES-CON ASSET MANAGEMENT
Address The Okura Prestige Tower 20F, 2-10-4, Toranomon, Minato-ku, Tokyo, 105-0001, Japan
Phone +81-3-6230-9338
Hours 9:00 am – 5:00 pm (closed on weekends and holidays)

Complaint Processing Measures and Dispute Resolution

We handle and resolve complaints and disputes received from our customers regarding financial product transactions, through the support of The Investment Trusts Association, Japan Investment Advisers Association, and Type II Financial Instruments Firms Association.
The Investment Trusts Association, Japan Investment Advisers Association, and Type II Financial Instruments Firms Association cooperate with Financial Instruments Mediation Assistance Center to handle these complaints and disputes. Please contact below for inquiries regarding our financial products.

Contact Financial Instruments Mediation Assistance Center (FINMAC)
Address Daini Shoken Kaikan 2-1-1 Nihonbashi-Kayabacho, Chuo-ku, Tokyo, 103-0025
Phone 0120-64-5005 (toll free in Japan)
Hours 9:00 am – 5:00 pm (closed on weekends and holidays)
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