Inquiries
Contact Us
Contact |
ES-CON ASSET MANAGEMENT |
Address |
The Okura Prestige Tower 20F, 2-10-4, Toranomon, Minato-ku, Tokyo, 105-0001, Japan |
Phone |
+81-3-6230-9338 |
Hours |
9:00 am – 5:00 pm (closed on weekends and holidays) |
Complaint Processing Measures and Dispute Resolution
We handle and resolve complaints and disputes received from our customers regarding financial product transactions, through the support of The Investment Trusts Association.
The Investment Trusts Association cooperates with Financial Instruments Mediation Assistance Center to handle these complaints and disputes. Please contact below for inquiries regarding our financial products.
Contact |
Financial Instruments Mediation Assistance Center (FINMAC) |
Address |
Daini Shoken Kaikan 2-1-1 Nihonbashi-Kayabacho, Chuo-ku, Tokyo, 103-0025 |
Phone |
0120-64-5005 (toll free in Japan) |
Hours |
9:00 am – 5:00 pm (closed on weekends and holidays) |